Privacy Policy

Recovery Mode (Portable Physical Therapy P.C.)

Recovery Mode respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

• Name, email, phone number
• Appointment and booking information
• Health intake and medical history information
• Payment details and card-on-file authorization
• Website usage data through analytics tools

How Information Is Used

Information is used to:

• Schedule and manage appointments
• Provide services and communicate with clients
• Send confirmations, reminders, and agreed SMS or email communications
• Improve operations and website performance

Digital Intake Forms

Health and intake forms are stored digitally through secure systems used for scheduling and operations.

Payment Information

Card information is processed through encrypted third-party payment processors. Recovery Mode does not store full card numbers directly.

Email & SMS Communications

By providing contact information, you consent to receive appointment reminders, service updates, and marketing communications through email or SMS. You may opt out at any time.

Analytics & Tracking

Our website may use analytics tools such as Google Analytics or similar technologies to understand website usage.

Media Consent

Photography or filming only occurs with written or verbal consent. Media collected with consent may be used by Recovery Mode for promotional purposes.

Minors

Services for individuals under eighteen (18) require guardian consent. We do not knowingly collect information from minors without authorization.

Data Security

We use commercially reasonable safeguards to protect personal information; however, no system is completely secure.

Contact

Recovery Mode

30-29 Steinway Street

Astoria, NY 11103

929-666-1729

support@recoverymodenyc.com